{"id":2891,"date":"2025-07-21T10:15:01","date_gmt":"2025-07-21T10:15:01","guid":{"rendered":"https:\/\/staging-prod-va.cdcndevelopment.com\/?post_type=faq&#038;p=2891"},"modified":"2025-10-14T10:16:49","modified_gmt":"2025-10-14T10:16:49","slug":"the-mobile-app-was-not-working-when-i-started-or-ended-the-shift-what-should-i-do","status":"publish","type":"faq","link":"https:\/\/www.consumerdirectva.com\/km\/faq\/the-mobile-app-was-not-working-when-i-started-or-ended-the-shift-what-should-i-do\/","title":{"rendered":"\u1780\u1798\u17d2\u1798\u179c\u17b7\u1792\u17b8\u1791\u17bc\u179a\u179f\u17d0\u1796\u17d2\u1791\u1798\u17b7\u1793\u178a\u17c6\u178e\u17be\u179a\u1780\u17b6\u179a\u1791\u17c1\u1793\u17c5\u1796\u17c1\u179b\u178a\u17c2\u179b\u1781\u17d2\u1789\u17bb\u17c6\u1785\u17b6\u1794\u17cb\u1795\u17d2\u178f\u17be\u1798 \u17ac\u1794\u1789\u17d2\u1785\u1794\u17cb\u179c\u17c1\u1793\u17d4 \u178f\u17be\u1781\u17d2\u1789\u17bb\u17c6\u1782\u17bd\u179a\u1792\u17d2\u179c\u17be\u17a2\u17d2\u179c\u17b8?"},"content":{"rendered":"<p>\u1796\u17c1\u179b\u179c\u17c1\u179b\u17b6\u17a2\u17b6\u1785\u178a\u17b6\u1780\u17cb\u179f\u17d2\u1793\u17be\u1794\u17b6\u1793\u178a\u17c4\u1799\u1794\u17d2\u179a\u17be CareAttend IVR \u178a\u17c4\u1799\u1794\u17d2\u179a\u17be\u1791\u17bc\u179a\u179f\u17d0\u1796\u17d2\u1791\u179b\u17be\u178f\u17bb\u179a\u1794\u179f\u17cb\u17a2\u17d2\u1793\u1780\u1794\u17d2\u179a\u17be\u1794\u17d2\u179a\u17b6\u179f\u17cb\u17d4 CareAttend IVR \u178f\u17d2\u179a\u17bc\u179c\u1794\u17b6\u1793\u1785\u17b6\u178f\u17cb\u1791\u17bb\u1780\u1790\u17b6\u1787\u17b6\u179c\u17b7\u1792\u17b8\u179f\u17b6\u179f\u17d2\u178f\u17d2\u179a\u1787\u17c6\u1793\u17bd\u179f\u179f\u1798\u17d2\u179a\u17b6\u1794\u17cb EVV\u17d4 \u179c\u17c1\u1793\u1780\u17b6\u179a\u1784\u17b6\u179a\u1793\u17b9\u1784\u178f\u17d2\u179a\u17bc\u179c\u1791\u1791\u17bd\u179b\u1794\u17b6\u1793\u1780\u17b6\u179a\u17a2\u1793\u17bb\u1798\u17d0\u178f\u1796\u17b8 EOR \u178f\u17b6\u1798\u179a\u1799\u17c8 IVR \u17ac\u179c\u17b7\u1794\u1795\u178f\u1790\u179b DirectMyCare \u179a\u1794\u179f\u17cb CDVA\u17d4 \u1794\u17d2\u179a\u179f\u17b7\u1793\u1794\u17be\u17a2\u17d2\u1793\u1780\u1798\u17b7\u1793\u17a2\u17b6\u1785\u1794\u17d2\u179a\u17be CareAttend IVR \u1794\u17b6\u1793\u1791\u17c1 \u17a2\u17d2\u1793\u1780\u178f\u17d2\u179a\u17bc\u179c\u1794\u1789\u17d2\u1785\u17bc\u179b\u179c\u17c1\u1793\u1793\u17c5\u179b\u17be\u179c\u17b7\u1794\u1795\u178f\u1790\u179b \u17a0\u17be\u1799\u178a\u17b6\u1780\u17cb\u179f\u17d2\u1793\u17be\u179c\u17b6\u1791\u17c5 EOR \u178a\u17be\u1798\u17d2\u1794\u17b8\u179f\u17bb\u17c6\u1780\u17b6\u179a\u17a2\u1793\u17bb\u1798\u17d0\u178f\u17d4 EOR \u1793\u17b9\u1784\u178f\u17d2\u179a\u17bc\u179c\u1796\u17b7\u1793\u17b7\u178f\u17d2\u1799 \u1793\u17b7\u1784\u17a2\u1793\u17bb\u1798\u17d0\u178f\u1796\u17c1\u179b\u179c\u17c1\u179b\u17b6\u1793\u17c5\u179b\u17be\u179c\u17b7\u1794\u1795\u178f\u1790\u179b\u17d4 \u1780\u17b6\u179a\u178a\u17b6\u1780\u17cb\u179f\u17d2\u1793\u17be\u1796\u17c1\u179b\u179c\u17c1\u179b\u17b6\u1794\u17d2\u179a\u1797\u17c1\u1791\u1793\u17c1\u17c7\u178f\u17d2\u179a\u17bc\u179c\u178f\u17c2\u1786\u17d2\u179b\u1784\u1780\u17b6\u178f\u17cb\u178a\u17c6\u178e\u17be\u179a\u1780\u17b6\u179a\u179b\u17be\u1780\u179b\u17c2\u1784\u17d4 \u1796\u17c1\u179b\u179c\u17c1\u179b\u17b6\u178a\u17c2\u179b\u178a\u17b6\u1780\u17cb\u179f\u17d2\u1793\u17be\u178a\u17c4\u1799\u178a\u17c3\u1793\u17c5\u179b\u17be\u179c\u17b7\u1794\u1795\u178f\u1790\u179b\u178a\u17c4\u1799\u17a2\u17d2\u1793\u1780\u1794\u1798\u17d2\u179a\u17be\u1798\u17b7\u1793\u17a2\u1793\u17bb\u179b\u17c4\u1798\u178f\u17b6\u1798 EVV \u1791\u17c1\u17d4 \u1780\u17b6\u179a\u1794\u1789\u17d2\u1785\u17bc\u179b\u1796\u17c1\u179b\u179c\u17c1\u179b\u17b6\u178a\u17c4\u1799\u178a\u17c3\u1793\u17b9\u1784\u178f\u17d2\u179a\u17bc\u179c\u1794\u17b6\u1793\u178f\u17d2\u179a\u17bd\u178f\u1796\u17b7\u1793\u17b7\u178f\u17d2\u1799\u178a\u17c4\u1799 DMAS \u1793\u17b7\u1784 MCOs\u17d4 \u1780\u17b6\u179a\u1798\u17b7\u1793\u17a2\u1793\u17bb\u179b\u17c4\u1798\u178f\u17b6\u1798\u1787\u17b6\u1794\u1793\u17d2\u178f\u1794\u1793\u17d2\u1791\u17b6\u1794\u17cb\u17a2\u17b6\u1785\u1794\u178e\u17d2\u178f\u17b6\u179b\u17b1\u17d2\u1799\u1798\u17b6\u1793\u1780\u17b6\u179a\u178a\u1780\u1788\u17d2\u1798\u17c4\u17c7\u1785\u17c1\u1789\u1796\u17b8\u1780\u1798\u17d2\u1798\u179c\u17b7\u1792\u17b8\u17d4<\/p>","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false},"faq-category":[38],"class_list":["post-2891","faq","type-faq","status-publish","hentry","faq-category-evv-questions"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The mobile app was not working when I started or ended the shift. 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