{"id":2890,"date":"2025-07-22T10:14:58","date_gmt":"2025-07-22T10:14:58","guid":{"rendered":"https:\/\/staging-prod-va.cdcndevelopment.com\/?post_type=faq&#038;p=2890"},"modified":"2025-10-14T10:15:45","modified_gmt":"2025-10-14T10:15:45","slug":"the-attendant-forgot-to-clock-in-clock-out-on-the-mobile-app-or-the-ivr-what-should-the-attendant-do","status":"publish","type":"faq","link":"https:\/\/www.consumerdirectva.com\/ko\/faq\/the-attendant-forgot-to-clock-in-clock-out-on-the-mobile-app-or-the-ivr-what-should-the-attendant-do\/","title":{"rendered":"\uc5b4\ud150\ub358\ud2b8\uac00 \ubaa8\ubc14\uc77c \uc571 \ub610\ub294 IVR\uc5d0\uc11c \uccb4\ud06c\uc778\/\uccb4\ud06c\uc544\uc6c3\ud558\ub294 \uac83\uc744 \uc78a\uc5c8\uc2b5\ub2c8\ub2e4. \uc5b4\ud150\ub358\ud2b8\ub294 \uc5b4\ub5bb\uac8c \ud574\uc57c \ud558\ub098\uc694?"},"content":{"rendered":"<p>\ub2f4\ub2f9 \uc5b4\ud150\ub358\ud2b8\ub294 CDVA DirectMyCare \uc6f9 \ud3ec\ud138\uc5d0\uc11c \uad50\ub300 \uadfc\ubb34\ub97c \uc870\uc815\ud558\uace0 \uc774\ub97c EOR\uc5d0 \uc81c\ucd9c\ud574\uc57c \ud569\ub2c8\ub2e4. EOR\uc740 \uc6f9 \ud3ec\ud138\uc5d0\uc11c \uc2dc\uac04\uc744 \uac80\ud1a0\ud558\uace0 \uc2b9\uc778\ud574\uc57c \ud569\ub2c8\ub2e4. \uc218\ub3d9 \uc2dc\uac04 \uc785\ub825\uc740 DMAS\uc640 MCO\uac00 \ubaa8\ub2c8\ud130\ub9c1\ud569\ub2c8\ub2e4. \uacc4\uc18d\ud574\uc11c \uaddc\uc815\uc744 \uc900\uc218\ud558\uc9c0 \uc54a\uc744 \uacbd\uc6b0 CD \ud504\ub85c\uadf8\ub7a8\uc5d0\uc11c \ud0c8\ud1f4\ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p><\/p>","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false},"faq-category":[38],"class_list":["post-2890","faq","type-faq","status-publish","hentry","faq-category-evv-questions"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Attendant forgot to clock in\/clock out on the mobile app or the IVR. What should the Attendant do? - Virginia - Consumer Direct Care<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.consumerdirectva.com\/ko\/faq\/the-attendant-forgot-to-clock-in-clock-out-on-the-mobile-app-or-the-ivr-what-should-the-attendant-do\/\" \/>\n<meta property=\"og:locale\" content=\"ko_KR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Attendant forgot to clock in\/clock out on the mobile app or the IVR. What should the Attendant do? - Virginia - Consumer Direct Care\" \/>\n<meta property=\"og:description\" content=\"The Attendant needs to make an adjustment to the shift on the CDVA DirectMyCare web portal and submit it to the EOR. The EOR will need to review and approve the time on the web portal. Manual time entries will be monitored by DMAS and the MCOs. Continued noncompliance may result in disenrollment from the [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.consumerdirectva.com\/ko\/faq\/the-attendant-forgot-to-clock-in-clock-out-on-the-mobile-app-or-the-ivr-what-should-the-attendant-do\/\" \/>\n<meta property=\"og:site_name\" content=\"Virginia - Consumer Direct Care\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-14T10:15:45+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\uc608\uc0c1 \ub418\ub294 \ud310\ub3c5 \uc2dc\uac04\" \/>\n\t<meta name=\"twitter:data1\" content=\"1\ubd84\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.consumerdirectva.com\/faq\/the-attendant-forgot-to-clock-in-clock-out-on-the-mobile-app-or-the-ivr-what-should-the-attendant-do\/\",\"url\":\"https:\/\/www.consumerdirectva.com\/faq\/the-attendant-forgot-to-clock-in-clock-out-on-the-mobile-app-or-the-ivr-what-should-the-attendant-do\/\",\"name\":\"The Attendant forgot to clock in\/clock out on the mobile app or the IVR. What should the Attendant do? - Virginia - Consumer Direct Care\",\"isPartOf\":{\"@id\":\"https:\/\/www.consumerdirectva.com\/#website\"},\"datePublished\":\"2025-07-22T10:14:58+00:00\",\"dateModified\":\"2025-10-14T10:15:45+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.consumerdirectva.com\/faq\/the-attendant-forgot-to-clock-in-clock-out-on-the-mobile-app-or-the-ivr-what-should-the-attendant-do\/#breadcrumb\"},\"inLanguage\":\"ko-KR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.consumerdirectva.com\/faq\/the-attendant-forgot-to-clock-in-clock-out-on-the-mobile-app-or-the-ivr-what-should-the-attendant-do\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.consumerdirectva.com\/faq\/the-attendant-forgot-to-clock-in-clock-out-on-the-mobile-app-or-the-ivr-what-should-the-attendant-do\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.consumerdirectva.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"The Attendant forgot to clock in\/clock out on the mobile app or the IVR. What should the Attendant do?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.consumerdirectva.com\/#website\",\"url\":\"https:\/\/www.consumerdirectva.com\/\",\"name\":\"Virginia - Consumer Direct Care\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.consumerdirectva.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.consumerdirectva.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ko-KR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.consumerdirectva.com\/#organization\",\"name\":\"Virginia - Consumer Direct Care\",\"url\":\"https:\/\/www.consumerdirectva.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ko-KR\",\"@id\":\"https:\/\/www.consumerdirectva.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.consumerdirectva.com\/wp-content\/uploads\/sites\/16\/2025\/07\/VA-header-logo.png\",\"contentUrl\":\"https:\/\/www.consumerdirectva.com\/wp-content\/uploads\/sites\/16\/2025\/07\/VA-header-logo.png\",\"width\":159,\"height\":48,\"caption\":\"Virginia - Consumer Direct Care\"},\"image\":{\"@id\":\"https:\/\/www.consumerdirectva.com\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"\uc5b4\ud150\ub358\ud2b8\uac00 \ubaa8\ubc14\uc77c \uc571 \ub610\ub294 IVR\uc5d0\uc11c \uccb4\ud06c\uc778\/\uccb4\ud06c\uc544\uc6c3\ud558\ub294 \uac83\uc744 \uc78a\uc5c8\uc2b5\ub2c8\ub2e4. \uc5b4\ud150\ub358\ud2b8\ub294 \uc5b4\ub5bb\uac8c \ud574\uc57c \ud558\ub098\uc694? - \ubc84\uc9c0\ub2c8\uc544 - \uc18c\ube44\uc790 \uc9c1\uc811 \uad00\ub9ac","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.consumerdirectva.com\/ko\/faq\/the-attendant-forgot-to-clock-in-clock-out-on-the-mobile-app-or-the-ivr-what-should-the-attendant-do\/","og_locale":"ko_KR","og_type":"article","og_title":"The Attendant forgot to clock in\/clock out on the mobile app or the IVR. What should the Attendant do? - Virginia - Consumer Direct Care","og_description":"The Attendant needs to make an adjustment to the shift on the CDVA DirectMyCare web portal and submit it to the EOR. The EOR will need to review and approve the time on the web portal. Manual time entries will be monitored by DMAS and the MCOs. Continued noncompliance may result in disenrollment from the [&hellip;]","og_url":"https:\/\/www.consumerdirectva.com\/ko\/faq\/the-attendant-forgot-to-clock-in-clock-out-on-the-mobile-app-or-the-ivr-what-should-the-attendant-do\/","og_site_name":"Virginia - Consumer Direct Care","article_modified_time":"2025-10-14T10:15:45+00:00","twitter_card":"summary_large_image","twitter_misc":{"\uc608\uc0c1 \ub418\ub294 \ud310\ub3c5 \uc2dc\uac04":"1\ubd84"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.consumerdirectva.com\/faq\/the-attendant-forgot-to-clock-in-clock-out-on-the-mobile-app-or-the-ivr-what-should-the-attendant-do\/","url":"https:\/\/www.consumerdirectva.com\/faq\/the-attendant-forgot-to-clock-in-clock-out-on-the-mobile-app-or-the-ivr-what-should-the-attendant-do\/","name":"\uc5b4\ud150\ub358\ud2b8\uac00 \ubaa8\ubc14\uc77c \uc571 \ub610\ub294 IVR\uc5d0\uc11c \uccb4\ud06c\uc778\/\uccb4\ud06c\uc544\uc6c3\ud558\ub294 \uac83\uc744 \uc78a\uc5c8\uc2b5\ub2c8\ub2e4. \uc5b4\ud150\ub358\ud2b8\ub294 \uc5b4\ub5bb\uac8c \ud574\uc57c \ud558\ub098\uc694? - \ubc84\uc9c0\ub2c8\uc544 - \uc18c\ube44\uc790 \uc9c1\uc811 \uad00\ub9ac","isPartOf":{"@id":"https:\/\/www.consumerdirectva.com\/#website"},"datePublished":"2025-07-22T10:14:58+00:00","dateModified":"2025-10-14T10:15:45+00:00","breadcrumb":{"@id":"https:\/\/www.consumerdirectva.com\/faq\/the-attendant-forgot-to-clock-in-clock-out-on-the-mobile-app-or-the-ivr-what-should-the-attendant-do\/#breadcrumb"},"inLanguage":"ko-KR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.consumerdirectva.com\/faq\/the-attendant-forgot-to-clock-in-clock-out-on-the-mobile-app-or-the-ivr-what-should-the-attendant-do\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.consumerdirectva.com\/faq\/the-attendant-forgot-to-clock-in-clock-out-on-the-mobile-app-or-the-ivr-what-should-the-attendant-do\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.consumerdirectva.com\/"},{"@type":"ListItem","position":2,"name":"The Attendant forgot to clock in\/clock out on the mobile app or the IVR. What should the Attendant do?"}]},{"@type":"WebSite","@id":"https:\/\/www.consumerdirectva.com\/#website","url":"https:\/\/www.consumerdirectva.com\/","name":"\ubc84\uc9c0\ub2c8\uc544 - \uc18c\ube44\uc790 \uc9c1\uc811 \uad00\ub9ac","description":"","publisher":{"@id":"https:\/\/www.consumerdirectva.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.consumerdirectva.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ko-KR"},{"@type":"Organization","@id":"https:\/\/www.consumerdirectva.com\/#organization","name":"\ubc84\uc9c0\ub2c8\uc544 - \uc18c\ube44\uc790 \uc9c1\uc811 \uad00\ub9ac","url":"https:\/\/www.consumerdirectva.com\/","logo":{"@type":"ImageObject","inLanguage":"ko-KR","@id":"https:\/\/www.consumerdirectva.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.consumerdirectva.com\/wp-content\/uploads\/sites\/16\/2025\/07\/VA-header-logo.png","contentUrl":"https:\/\/www.consumerdirectva.com\/wp-content\/uploads\/sites\/16\/2025\/07\/VA-header-logo.png","width":159,"height":48,"caption":"Virginia - Consumer Direct Care"},"image":{"@id":"https:\/\/www.consumerdirectva.com\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.consumerdirectva.com\/ko\/wp-json\/wp\/v2\/faq\/2890","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.consumerdirectva.com\/ko\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/www.consumerdirectva.com\/ko\/wp-json\/wp\/v2\/types\/faq"}],"wp:attachment":[{"href":"https:\/\/www.consumerdirectva.com\/ko\/wp-json\/wp\/v2\/media?parent=2890"}],"wp:term":[{"taxonomy":"faq-category","embeddable":true,"href":"https:\/\/www.consumerdirectva.com\/ko\/wp-json\/wp\/v2\/faq-category?post=2890"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}