{"id":2891,"date":"2025-07-21T10:15:01","date_gmt":"2025-07-21T10:15:01","guid":{"rendered":"https:\/\/staging-prod-va.cdcndevelopment.com\/?post_type=faq&#038;p=2891"},"modified":"2025-10-14T10:16:49","modified_gmt":"2025-10-14T10:16:49","slug":"the-mobile-app-was-not-working-when-i-started-or-ended-the-shift-what-should-i-do","status":"publish","type":"faq","link":"https:\/\/www.consumerdirectva.com\/lo\/faq\/the-mobile-app-was-not-working-when-i-started-or-ended-the-shift-what-should-i-do\/","title":{"rendered":"\u0ec1\u0ead\u0eb1\u0e9a\u0eaf\u0ea1\u0eb7\u0e96\u0eb7\u0e9a\u0ecd\u0ec8\u0ec0\u0eae\u0eb1\u0e94\u0ea7\u0ebd\u0e81\u0ec0\u0ea1\u0eb7\u0ec8\u0ead\u0e82\u0ec9\u0ead\u0e8d\u0ec0\u0ea5\u0eb5\u0ec8\u0ea1 \u0eab\u0ebc\u0eb7 \u0eaa\u0eb4\u0ec9\u0e99\u0eaa\u0eb8\u0e94\u0e81\u0eb2\u0e99\u0ec0\u0eae\u0eb1\u0e94\u0ea7\u0ebd\u0e81. \u0e82\u0ec9\u0ead\u0e8d\u0e84\u0ea7\u0e99\u0ec0\u0eae\u0eb1\u0e94\u0ec1\u0e99\u0ea7\u0ec3\u0e94?"},"content":{"rendered":"<p>\u0eaa\u0eb2\u0ea1\u0eb2\u0e94\u0eaa\u0ebb\u0ec8\u0e87\u0ec0\u0ea7\u0ea5\u0eb2\u0ec4\u0e94\u0ec9\u0ec2\u0e94\u0e8d\u0ec3\u0e8a\u0ec9 CareAttend IVR \u0ec2\u0e94\u0e8d\u0ec3\u0e8a\u0ec9\u0ec2\u0e97\u0ea5\u0eb0\u0eaa\u0eb1\u0e9a\u0e95\u0eb1\u0ec9\u0e87\u0ec2\u0e95\u0eb0\u0e82\u0ead\u0e87\u0e9c\u0eb9\u0ec9\u0e9a\u0ecd\u0ea5\u0eb4\u0ec2\u0e9e\u0e81. CareAttend IVR \u0e96\u0eb7\u0e81\u0e9e\u0eb4\u0e88\u0eb2\u0ea5\u0eb0\u0e99\u0eb2\u0ea7\u0ec8\u0eb2\u0ec0\u0e9b\u0eb1\u0e99\u0ea7\u0eb4\u0e97\u0eb5\u0e81\u0eb2\u0e99\u0e97\u0eb2\u0e87\u0ec0\u0ea5\u0eb7\u0ead\u0e81\u0ead\u0eb7\u0ec8\u0e99\u0eaa\u0eb3\u0ea5\u0eb1\u0e9a EVV. \u0e81\u0eb2\u0e99\u0ec0\u0eae\u0eb1\u0e94\u0ea7\u0ebd\u0e81\u0e81\u0eb0\u0e88\u0eb0\u0e95\u0ec9\u0ead\u0e87\u0ec4\u0e94\u0ec9\u0eae\u0eb1\u0e9a\u0e81\u0eb2\u0e99\u0ead\u0eb0\u0e99\u0eb8\u0ea1\u0eb1\u0e94\u0e88\u0eb2\u0e81 EOR \u0e9c\u0ec8\u0eb2\u0e99 IVR \u0eab\u0ebc\u0eb7 \u0ec0\u0ea7\u0eb1\u0e9a\u0ec4\u0e8a\u0e97\u0ecc DirectMyCare \u0e82\u0ead\u0e87 CDVA. \u0e96\u0ec9\u0eb2\u0e97\u0ec8\u0eb2\u0e99\u0e9a\u0ecd\u0ec8\u0eaa\u0eb2\u0ea1\u0eb2\u0e94\u0ec3\u0e8a\u0ec9 CareAttend IVR \u0ec4\u0e94\u0ec9, \u0e97\u0ec8\u0eb2\u0e99\u0e88\u0ecd\u0eb2\u0ec0\u0e9b\u0eb1\u0e99\u0e95\u0ec9\u0ead\u0e87\u0ec3\u0eaa\u0ec8\u0e81\u0eb2\u0e99\u0ec0\u0eae\u0eb1\u0e94\u0ea7\u0ebd\u0e81\u0e81\u0eb0\u0ec3\u0e99\u0ec0\u0ea7\u0eb1\u0e9a\u0ec4\u0e8a\u0e97\u0ecc \u0ec1\u0ea5\u0eb0 \u0eaa\u0ebb\u0ec8\u0e87\u0ec3\u0eab\u0ec9 EOR \u0ec0\u0e9e\u0eb7\u0ec8\u0ead\u0e82\u0ecd\u0e81\u0eb2\u0e99\u0ead\u0eb0\u0e99\u0eb8\u0ea1\u0eb1\u0e94. EOR \u0e88\u0eb0\u0e95\u0ec9\u0ead\u0e87\u0e97\u0ebb\u0e9a\u0e97\u0ea7\u0e99 \u0ec1\u0ea5\u0eb0 \u0ead\u0eb0\u0e99\u0eb8\u0ea1\u0eb1\u0e94\u0ec0\u0ea7\u0ea5\u0eb2\u0ec3\u0e99\u0ec0\u0ea7\u0eb1\u0e9a\u0ec4\u0e8a\u0e97\u0ecc. \u0e81\u0eb2\u0e99\u0eaa\u0ebb\u0ec8\u0e87\u0ec0\u0ea7\u0ea5\u0eb2\u0e9b\u0eb0\u0ec0\u0e9e\u0e94\u0e99\u0eb5\u0ec9\u0e95\u0ec9\u0ead\u0e87\u0e9c\u0ec8\u0eb2\u0e99\u0e82\u0eb0\u0e9a\u0ea7\u0e99\u0e81\u0eb2\u0e99\u0e8d\u0ebb\u0e81\u0ec0\u0ea7\u0eb1\u0ec9\u0e99. \u0ec0\u0ea7\u0ea5\u0eb2\u0e97\u0eb5\u0ec8\u0eaa\u0ebb\u0ec8\u0e87\u0e94\u0ec9\u0ea7\u0e8d\u0e95\u0ebb\u0e99\u0ec0\u0ead\u0e87\u0ec3\u0e99\u0ec0\u0ea7\u0eb1\u0e9a\u0ec4\u0e8a\u0e97\u0ecc\u0ec2\u0e94\u0e8d\u0e9e\u0eb0\u0e99\u0eb1\u0e81\u0e87\u0eb2\u0e99\u0e9a\u0ecd\u0ec8\u0eaa\u0ead\u0e94\u0e84\u0ec8\u0ead\u0e87\u0e81\u0eb1\u0e9a EVV. \u0e81\u0eb2\u0e99\u0e9b\u0ec9\u0ead\u0e99\u0ec0\u0ea7\u0ea5\u0eb2\u0e94\u0ec9\u0ea7\u0e8d\u0e95\u0ebb\u0e99\u0ec0\u0ead\u0e87\u0e88\u0eb0\u0e96\u0eb7\u0e81\u0e95\u0eb4\u0e94\u0e95\u0eb2\u0ea1\u0e81\u0ea7\u0e94\u0e81\u0eb2\u0ec2\u0e94\u0e8d DMAS \u0ec1\u0ea5\u0eb0 MCOs. \u0e81\u0eb2\u0e99\u0e9a\u0ecd\u0ec8\u0e9b\u0eb0\u0e95\u0eb4\u0e9a\u0eb1\u0e94\u0e95\u0eb2\u0ea1\u0ea2\u0ec8\u0eb2\u0e87\u0e95\u0ecd\u0ec8\u0ec0\u0e99\u0eb7\u0ec8\u0ead\u0e87\u0ead\u0eb2\u0e94\u0e88\u0eb0\u0eaa\u0ebb\u0ec8\u0e87\u0e9c\u0ebb\u0e99\u0ec3\u0eab\u0ec9\u0e96\u0eb7\u0e81\u0e96\u0ead\u0e99\u0e81\u0eb2\u0e99\u0ea5\u0ebb\u0e87\u0e97\u0eb0\u0e9a\u0ebd\u0e99\u0ead\u0ead\u0e81\u0e88\u0eb2\u0e81\u0ec2\u0e84\u0e87\u0e81\u0eb2\u0e99.<\/p>","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false},"faq-category":[38],"class_list":["post-2891","faq","type-faq","status-publish","hentry","faq-category-evv-questions"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The mobile app was not working when I started or ended the shift. 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