{"id":2890,"date":"2025-07-22T10:14:58","date_gmt":"2025-07-22T10:14:58","guid":{"rendered":"https:\/\/staging-prod-va.cdcndevelopment.com\/?post_type=faq&#038;p=2890"},"modified":"2025-10-14T10:15:45","modified_gmt":"2025-10-14T10:15:45","slug":"the-attendant-forgot-to-clock-in-clock-out-on-the-mobile-app-or-the-ivr-what-should-the-attendant-do","status":"publish","type":"faq","link":"https:\/\/www.consumerdirectva.com\/so\/faq\/the-attendant-forgot-to-clock-in-clock-out-on-the-mobile-app-or-the-ivr-what-should-the-attendant-do\/","title":{"rendered":"Shaqaaluhu wuxuu ilaaway inuu saacadda ku soo galo\/damiyo barnaamijka moobaylka ama IVR-ka. Maxaa la sameeyaa Shaqaalaha?"},"content":{"rendered":"<p>Hawl-wadeenku wuxuu u baahan yahay inuu wax ka beddelo isbeddelka ku yimid bogga internetka ee CDVA DirectMyCare oo uu u gudbiyo EOR. EOR wuxuu u baahan doonaa inuu dib u eego oo uu ansixiyo waqtiga ku jira bogga internetka. Diiwaanada waqtiga gacanta waxaa la socon doona DMAS iyo MCOs. Joogitaanka aan u hoggaansamin waxay keeni kartaa in laga saaro barnaamijka CD.<\/p>\n\n\n\n<p><\/p>","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false},"faq-category":[38],"class_list":["post-2890","faq","type-faq","status-publish","hentry","faq-category-evv-questions"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Attendant forgot to clock in\/clock out on the mobile app or the IVR. What should the Attendant do? - Virginia - Consumer Direct Care<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.consumerdirectva.com\/so\/faq\/the-attendant-forgot-to-clock-in-clock-out-on-the-mobile-app-or-the-ivr-what-should-the-attendant-do\/\" \/>\n<meta property=\"og:locale\" content=\"so_SO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Attendant forgot to clock in\/clock out on the mobile app or the IVR. What should the Attendant do? - Virginia - Consumer Direct Care\" \/>\n<meta property=\"og:description\" content=\"The Attendant needs to make an adjustment to the shift on the CDVA DirectMyCare web portal and submit it to the EOR. The EOR will need to review and approve the time on the web portal. Manual time entries will be monitored by DMAS and the MCOs. 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