{"id":2890,"date":"2025-07-22T10:14:58","date_gmt":"2025-07-22T10:14:58","guid":{"rendered":"https:\/\/staging-prod-va.cdcndevelopment.com\/?post_type=faq&#038;p=2890"},"modified":"2025-10-14T10:15:45","modified_gmt":"2025-10-14T10:15:45","slug":"the-attendant-forgot-to-clock-in-clock-out-on-the-mobile-app-or-the-ivr-what-should-the-attendant-do","status":"publish","type":"faq","link":"https:\/\/www.consumerdirectva.com\/tl\/faq\/the-attendant-forgot-to-clock-in-clock-out-on-the-mobile-app-or-the-ivr-what-should-the-attendant-do\/","title":{"rendered":"Nakalimutan ng Attendant na mag-clock in\/clock out sa mobile app o sa IVR. Ano ang dapat gawin ng Attendant?"},"content":{"rendered":"<p>Kailangang gumawa ng pagsasaayos ang Attendant sa shift sa web portal ng CDVA DirectMyCare at isumite ito sa EOR. Kakailanganing suriin at aprubahan ng EOR ang oras sa web portal. Ang mga manu-manong entry ng oras ay susubaybayan ng DMAS at ng mga MCO. Ang patuloy na hindi pagsunod ay maaaring magresulta sa pagkatanggal sa programa ng CD.<\/p>\n\n\n\n<p><\/p>","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false},"faq-category":[38],"class_list":["post-2890","faq","type-faq","status-publish","hentry","faq-category-evv-questions"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Attendant forgot to clock in\/clock out on the mobile app or the IVR. What should the Attendant do? - Virginia - Consumer Direct Care<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.consumerdirectva.com\/tl\/faq\/the-attendant-forgot-to-clock-in-clock-out-on-the-mobile-app-or-the-ivr-what-should-the-attendant-do\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Attendant forgot to clock in\/clock out on the mobile app or the IVR. What should the Attendant do? - Virginia - Consumer Direct Care\" \/>\n<meta property=\"og:description\" content=\"The Attendant needs to make an adjustment to the shift on the CDVA DirectMyCare web portal and submit it to the EOR. The EOR will need to review and approve the time on the web portal. Manual time entries will be monitored by DMAS and the MCOs. 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