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Interactive Voice Response System is Live! Image

Interactive Voice Response System is Live!

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Consumer Direct Care Network (CDCN) is excited to announce that our Interactive Voice Response (IVR) system is now live! What is IVR? It is a voice-driven phone menu which provides access to current pay information and more. CDCN’s IVR provides you, and your attendants, safe and secure current pay...

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One Payroll Schedule

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In an effort to prevent disruption to pay for attendants, Consumer Direct Care Network will be moving to one bi-weekly payroll schedule for all employers and attendants. Effective March 14, 2019, the payroll schedule everyone will use is Schedule B. If you currently submit your timesheets using the Schedule...

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Web Portal Instructions

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New User Registration Is Easy Your online timesheet registration can be completed in less than 10 steps! Click on the easy step-by-step instructions below. Your step-by-step user registration instructions

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Frequently Asked Questions

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These frequently asked questions (FAQ) are created to assist Service Facilitators, existing Employers, and their current Attendants to better understand aspects of the transition from PPL to Consumer Direct Care Network as the Fiscal/Employer Agent. Who is CDCN? Consumer Direct Care Network (CDCN or Consumer Direct Care Network) is...

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