Consumer Direct Care Network (CDCN) is excited to announce that our Interactive Voice Response (IVR) system is now live! What is IVR? It is a voice-driven phone menu which provides... Read more »

In an effort to prevent disruption to pay for attendants, Consumer Direct Care Network will be moving to one bi-weekly payroll schedule for all employers and attendants. Effective March 14,... Read more »

These frequently asked questions (FAQ) are created to assist Service Facilitators, existing Employers, and their current Attendants to better understand aspects of the transition from PPL to Consumer Direct Care... Read more »