Announcements
Effective January 1, 2025:
- Attendants must document daily tasks performed during each shift in the Fiscal/Employer Agent (F/EA) system regardless of live in status. Payment will only be made for services that are documented in the plan of care. Unauthorized tasks performed by the Attendant may be subject to payback.
- Attendants must submit tasks performed and shifts within 30 calendar days from the date of service. If shifts are not submitted within 30 calendar days, the shifts may be denied unless the shifts meet one of the four (4) exceptions. Review this FAQ document for a list of exceptions.
2024 W-2s are coming soon! We will mail W-2s on or before January 31, 2025. Once they are ready, you can also access your W-2 online through ADP.
There are two ways to access ADP.
- Visit myADP.com directly.
- Log into the DirectMyCare web portal and click the link on the My Dashboard screen.
The first time you visit ADP, you must set up an account. Set up your ADP account today!
Note: If you went paperless for your W-2, you will not receive a paper copy in the mail.
We are launching a new Electronic Visit Verification (EVV) mobile app. The new app is CareAttend. CareAttend will replace CellTrak on January 1, 2025. Attendants can now get set up with the new app. All non live-in Attendants must get set up with CareAttend. Clocking in and out with EVV is required by the 21st Century Cures Act. Learn more
If you haven’t already, activate your DirectMyCare web portal account.
• Click here for step-by-step instructions in English
• Click here for step-by-step instructions in Spanish
