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EVV Training Materials

Welcome to Consumer Direct Care Network Virginia

Consumer Direct Care Virginia serves as the Fiscal/Employer Agent (F/EA) for qualifying older adults and those with intellectual and developmental disabilities who self-direct their in-home care. We specialize in services and supports that allow you choice and control to live successfully in your home and community. If you don’t see what you’re looking for, or still have questions about how these programs can meet your needs, please contact us at 888-444-8182.

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CDCN Web Portal Training Schedule DMAS Fee For Service Forms Virginia Premier Health Plan Forms

Important Information

The EVV is here! Attendants must start using Electronic Visit Verification (EVV) to electronically record when they begin and end their shifts. Please submit all timesheets for service dates worked before September 25, 2019, to avoid delay in payment.

Don’t delay your pay, sign up for our Mobile App and Web Portal today!

The EVV IVR Phone number will be available for use effective 9/26/19.

Please find EVV Training Materials listed under the Resources section of our website at ConsumerDirectVA.com.

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What People Say About Us

“Self-Directed services with Consumer Direct has helped to ensure my ability to stay in my home, within my community. I am gradually able to regain some of my independence because of the support I receive. Without the option of self-directed services I would be unable to afford the help I need to remain safely in my home while I recover from a disabling stroke. The improved quality of life afforded me through Self Directed with Consumer Direct is priceless.” J. Garcia

“I love Consumer Direct Services because of independence. It helps me to do things on my own, my own decisions and choices.” Rebecca Page

“I always wanted to live on my own. Missouri Consumer Direct helps me do that. Self-Directed Supports helps me cook, clean, and take care of my service dog, Buddy. I get to go anywhere and do anything I want to.” Garrett Lawrence

“Working with Consumer Direct is a pleasure. The staff are always courteous, knowledgeable, and communication is clear and concise. In a world where quality public relations is rare, Consumer Direct raises the bar. We are able to provide our staff timely payroll, resolve any concerns, and meet the guidelines of the state by using Consumer Direct services. With the responsibilities of parenting a child with special needs it gives me peace of mind to know this is an area I do not have to worry about.” Janis Traughber

“Consumer Direct has helped me in a lot of ways because I was running out of options. My choices were to quit my job or put my daughter in a rest home. But Consumer Direct came into my life and took care of everything. Now, I get to take care of my daughter at home.” Margaret Aragon

“I am blind, with a host of other health issues. 10 years ago I learned of Consumer Direct and their service which provided me with a means of living in my own home independently by way of a self directed care plan. I want to express the hope and satisfaction this has brought my life. I am grateful for the independence and peace this has provided me.” Linda Mason

“As Summer's mother, I love the ability to have a caregiver of my choice in the home. By doing so, I feel like my daughter not only has a companion and helper that she can connect with, but it also gives me the security of knowing the caregiver, and a feeling of safeness when I'm not there!” Pattie Bailey

“Since the very first day of receiving services through Consumer Direct, it's been terrific! I have friends and my mom providing the care I need. When mom calls with questions, the Consumer Direct staff are very responsive. I’d rate their performance, Over the Top!” A.J. Grabovac