Our new address is 6802 Paragon Place, Suite 430 Richmond, VA 23230 We are pleased to announce our team is moving to a larger office to serve you better. We will be in our new location on October 21, 2019. Our new office is located at: 6802 Paragon Place,...
The EVV transition is coming. Attendants must start using Electronic Visit Verification (EVV) to electronically record when they begin and end their shifts. Effective 9/26/19 paper timesheets will no longer be accepted. Don’t delay your pay, sign up for our Mobile App and Web Portal today! Please find EVV Training Materials listed under...
The Department of Medical Assistance Services (DMAS), the Fiscal/Employer Agents (F/EAs), and the Managed Care Organizations (MCOs) will host regional town halls for Consumer-Directed services. These sessions will provide an opportunity for each Fiscal/Employer Agent (F/EA) to present and demonstrate their Electronic Visit Verification (EVV) system. If you would...
Virginia Premier recently shared that your Fiscal/Employer Agent (F/EA) is changing to Consumer Direct Care Network (CDCN). This change will occur in September 2019. Please read below for some helpful information. WHAT YOU NEED TO DO Work with your Service Facilitator to complete the required paperwork Attend an information...
Electronic Visit Verification (EVV) uses technology to electronically record when attendants begin and end providing services to Medicaid members. These systems require a device like a mobile phone or landline to collect attendant’s start and end times. Click here to learn more
Consumer Direct Care Network (CDCN) is excited to announce that our Interactive Voice Response (IVR) system is now live! What is IVR? It is a voice-driven phone menu which provides access to current pay information and more. CDCN’s IVR provides you, and your attendants, safe and secure current pay...
In an effort to prevent disruption to pay for attendants, Consumer Direct Care Network will be moving to one bi-weekly payroll schedule for all employers and attendants. Effective March 14, 2019, the payroll schedule everyone will use is Schedule B. If you currently submit your timesheets using the Schedule...
New User Registration Is Easy Your online timesheet registration can be completed in less than 10 steps! Click on the easy step-by-step instructions below. Your step-by-step user registration instructions
Welcome to Consumer Direct Care Network! We are excited to share about our services and ways we can help. Consumer Direct Care Network Virginia offers three ways to enter, approve, and submit time for pay. Online using your computer and a web browser Attendants can enter time and the...
These frequently asked questions (FAQ) are created to assist Service Facilitators, existing Employers, and their current Attendants to better understand aspects of the transition from PPL to Consumer Direct Care Network as the Fiscal/Employer Agent. Who is CDCN? Consumer Direct Care Network (CDCN or Consumer Direct Care Network) is...