To better serve you, Consumer Direct Care Network Virginia is providing a direct phone line for Aetna and Virginia Premier members! Aetna: 888-444-2418 Virginia Premier: 888-444-2419

The 2021 General Assembly passed HB2137 requiring employers of home health workers to provide paid sick leave benefits to essential employees who work an average of 20 hours per week or 90 hours per month. The Virginia Medicaid agency is in the planning phase of this important benefit for...

All live-in consumer-directed care Attendants were required to provide proof of address to maintain a live-in exemption status by June 30, 2021. Effective August 1, 2021, Attendants who did not provide proof of address no longer qualify for the live-in benefit. Non live-in Attendants must comply with the following:...

Consumer Direct Care Network recently sent an email to Employers of Record (EOR) containing the following language. The following only applies to EORs with Attendants who have completed a Live-In Exemption Form, but have not completed an Attendant-Consumer Live-In Determination Form. You are receiving this email because your Attendant...

Medicaid members receiving consumer-directed services and their Attendants are now eligible to receive the COVID-19 vaccine. This includes the following types of care: Personal care Respite services Companion services We encourage our members and their Attendants to pre-register for the vaccine on the Virginia Department of Health’s website. You...

W-2s will be mailed on or before February 1, 2021 to the address that was on file with CDCN on December 15, 2020. In addition to receiving a paper copy of your W-2, caregivers can access their W-2 by signing up on the ADP website or downloading the ADP...

W-2s will be mailed February 1, 2021 to the address that was on file with CDCN on December 15, 2020.

Overtime Effective January 1, 2021, Attendants may work up to eight hours of overtime per work week. Attendants who do not live with the member are eligible for overtime payments. The Attendant may not exceed the member’s bi-weekly authorized hours. If an Attendant qualifies for overtime, the Attendant must...

Consumer Direct Care Network Virginia Customer Service will be unavailable on the following days: Thursday, November 26, 2020 (Thanksgiving) Saturday, November 28, 2020 Friday, December 25, 2020 (Christmas) Saturday, December 26, 2020 Friday, January 1, 2021 (New Year’s Day) Saturday, January 2, 2021 Payroll IVR Payroll IVR will remain...

Attendants who worked anytime between March 12, 2020 and June 30, 2020 will receive a hazard payment of $1,500. The $1,500 is the amount before any taxes are taken out. This will be a one-time payment. In order to be included in the hazard payment, the Attendant must have: Worked during...