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Action Needed: Next Steps for Live-In Attendants

Announcements

Consumer Direct Care Network recently sent an email to Employers of Record (EOR) containing the following language. The following only applies to EORs with Attendants who have completed a Live-In Exemption Form, but have not completed an Attendant-Consumer Live-In Determination Form. You are receiving this email because your Attendant...

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Nurse administering a COVID-19 vaccine to an elderly African American woman.

Pre-Register for the COVID-19 Vaccine Today

Announcements

Medicaid members receiving consumer-directed services and their Attendants are now eligible to receive the COVID-19 vaccine. This includes the following types of care: Personal care Respite services Companion services We encourage our members and their Attendants to pre-register for the vaccine on the Virginia Department of Health’s website. You...

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Important 2020 W-2 Information

Announcements

W-2s will be mailed on or before February 1, 2021 to the address that was on file with CDCN on December 15, 2020. In addition to receiving a paper copy of your W-2, caregivers can access their W-2 by signing up on the ADP website or downloading the ADP...

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Overtime and Live-In Exemption Changes

Announcements

Overtime Effective January 1, 2021, Attendants may work up to eight hours of overtime per work week. Attendants who do not live with the member are eligible for overtime payments. The Attendant may not exceed the member’s bi-weekly authorized hours. If an Attendant qualifies for overtime, the Attendant must...

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Mark your calendar

Customer Service Hours – Holiday Schedule

Announcements

Consumer Direct Care Network Virginia Customer Service will be unavailable on the following days: Thursday, November 26, 2020 (Thanksgiving) Saturday, November 28, 2020 Friday, December 25, 2020 (Christmas) Saturday, December 26, 2020 Friday, January 1, 2021 (New Year’s Day) Saturday, January 2, 2021 Payroll IVR Payroll IVR will remain...

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Hazard Pay Update

Announcements

Attendants who worked anytime between March 12, 2020 and June 30, 2020 will receive a hazard payment of $1,500. The $1,500 is the amount before any taxes are taken out. This will be a one-time payment. In order to be included in the hazard payment, the Attendant must have: Worked during...

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New Feature on DirectMyCare.com

Announcements

Q:  I work multiple roles with CDCN.  For example, I am the EOR for my daughter and the Attendant for my son.  What do I need to do to see both roles on DirectMyCare.com? A:  Users with multiple roles are able to log into DirectMyCare.com with one user name...

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Mission. To provide care and support for people in their homes and communities.

COVID-19 Guidance

Announcements

The Centers for Disease Control and Prevention (CDC) published COVID-19 guidance for individuals with disabilities and those who support them. The guidance is a great resource to learn about COVID-19 preparation and response. The CDC’s guidance covers: Accommodations, modifications, and assistance Developmental monitoring and screening of children during COVID-19 Distance learning...

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Pay Stubs Available for Attendants Online

Announcements

Did you know pay stubs are available for Attendants at DirectMyCare.com? Pay stubs are easily viewed and downloaded from the CDCN web portal. Copies of pay stubs will no longer be mailed to Attendants starting April 11. Click here for instructions

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