To better serve you, Consumer Direct Care Network Virginia is providing a direct phone line for Aetna and Virginia Premier members! Aetna: 888-444-2418 Virginia Premier: 888-444-2419

The 2021 General Assembly passed HB2137 requiring employers of home health workers to provide paid sick leave benefits to essential employees who work an average of 20 hours per week... Read more »

All live-in consumer-directed care Attendants were required to provide proof of address to maintain a live-in exemption status by June 30, 2021. Effective August 1, 2021, Attendants who did not... Read more »

Consumer Direct Care Network recently sent an email to Employers of Record (EOR) containing the following language. The following only applies to EORs with Attendants who have completed a Live-In... Read more »

Medicaid members receiving consumer-directed services and their Attendants are now eligible to receive the COVID-19 vaccine. This includes the following types of care: Personal care Respite services Companion services We... Read more »

W-2s will be mailed on or before February 1, 2021 to the address that was on file with CDCN on December 15, 2020. In addition to receiving a paper copy... Read more »

W-2s will be mailed February 1, 2021 to the address that was on file with CDCN on December 15, 2020.

Overtime Effective January 1, 2021, Attendants may work up to eight hours of overtime per work week. Attendants who do not live with the member are eligible for overtime payments.... Read more »

Consumer Direct Care Network Virginia Customer Service will be unavailable on the following days: Thursday, November 26, 2020 (Thanksgiving) Saturday, November 28, 2020 Friday, December 25, 2020 (Christmas) Saturday, December... Read more »

Attendants who worked anytime between March 12, 2020 and June 30, 2020 will receive a hazard payment of $1,500. The $1,500 is the amount before any taxes are taken out. This will... Read more »