Interactive Voice Response System is Live!
Consumer Direct Care Network (CDCN) is excited to announce that our Interactive Voice Response (IVR) system is now live! What is IVR? It is a voice-driven phone menu which provides... Read more »
NEWS
One Payroll Schedule
In an effort to prevent disruption to pay for attendants, Consumer Direct Care Network will be moving to one bi-weekly payroll schedule for all employers and attendants. Effective March 14,... Read more »
Time Entry Instructions
Welcome to Consumer Direct Care Network! We are excited to share about our services and ways we can help. Consumer Direct Care Network Virginia offers three ways to enter, approve,... Read more »
Frequently Asked Questions
These frequently asked questions (FAQ) are created to assist Service Facilitators, existing Employers, and their current Attendants to better understand aspects of the transition from PPL to Consumer Direct Care... Read more »
Disability vote & what it means
“Vote as if your life depends on it… because it does.” – Justin Dart. This quote not only emphasizes our responsibility to exercise our civil right to vote, it also... Read more »
Transition Letter
As you may know, the Fiscal/Employer Agent (F/EA) for Virginia’s Consumer Directed Services (CDS) program will be changing from Public Partnerships (PPL) to the Consumer Direct Care Network (CDCN). This... Read more »