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Posts Categorized: Announcements

Live-in Attendant Update Image

Live-in Attendant Update

Announcements

All live-in consumer-directed care Attendants were required to provide proof of address to maintain a live-in exemption status by June 30, 2021. Effective August 1, 2021, Attendants who did not provide proof of address no longer qualify for the live-in benefit. Non live-in Attendants must comply with the following:...

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Action Needed: Next Steps for Live-In Attendants

Announcements

Consumer Direct Care Network recently sent an email to Employers of Record (EOR) containing the following language. The following only applies to EORs with Attendants who have completed a Live-In Exemption Form, but have not completed an Attendant-Consumer Live-In Determination Form. You are receiving this email because your Attendant...

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Pre-Register for the COVID-19 Vaccine Today

Announcements

Medicaid members receiving consumer-directed services and their Attendants are now eligible to receive the COVID-19 vaccine. This includes the following types of care: Personal care Respite services Companion services We encourage our members and their Attendants to pre-register for the vaccine on the Virginia Department of Health’s website. You...

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Important 2020 W-2 Information

Announcements

W-2s will be mailed on or before February 1, 2021 to the address that was on file with CDCN on December 15, 2020. In addition to receiving a paper copy of your W-2, caregivers can access their W-2 by signing up on the ADP website or downloading the ADP...

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Overtime and Live-In Exemption Changes

Announcements

Overtime Effective January 1, 2021, Attendants may work up to eight hours of overtime per work week. Attendants who do not live with the member are eligible for overtime payments. The Attendant may not exceed the member’s bi-weekly authorized hours. If an Attendant qualifies for overtime, the Attendant must...

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Customer Service Hours – Holiday Schedule

Announcements

Consumer Direct Care Network Virginia Customer Service will be unavailable on the following days: Thursday, November 26, 2020 (Thanksgiving) Saturday, November 28, 2020 Friday, December 25, 2020 (Christmas) Saturday, December 26, 2020 Friday, January 1, 2021 (New Year’s Day) Saturday, January 2, 2021 Payroll IVR Payroll IVR will remain...

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Hazard Pay Update

Announcements

Attendants who worked anytime between March 12, 2020 and June 30, 2020 will receive a hazard payment of $1,500. The $1,500 is the amount before any taxes are taken out. This will be a one-time payment. In order to be included in the hazard payment, the Attendant must have: Worked during...

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New Feature on DirectMyCare.com

Announcements

Q:  I work multiple roles with CDCN.  For example, I am the EOR for my daughter and the Attendant for my son.  What do I need to do to see both roles on DirectMyCare.com? A:  Users with multiple roles are able to log into DirectMyCare.com with one user name...

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COVID-19 Guidance

Announcements

The Centers for Disease Control and Prevention (CDC) published COVID-19 guidance for individuals with disabilities and those who support them. The guidance is a great resource to learn about COVID-19 preparation and response. The CDC’s guidance covers: Accommodations, modifications, and assistance Developmental monitoring and screening of children during COVID-19 Distance learning...

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