What do I do if I am not able to get the Attendant or EOR’s signature on the mobile app at the end of the shift?

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You will need to push ‘no’ on the mobile app that you are not able to get the Attendant/EOR signature. The time will then be sent to CDVA’s DirectMyCare web portal and the EOR will need to review and approve the time on the web portal.

I want to enroll or help my Consumer enroll in services.

I want to approve time submitted by my Attendant(s).

I am a new Employer of Record and want to enroll myself or my Consumer in services.

I want to understand my pay.

I want to help my Consumers enroll in services.

My Consumer has changed their employer.

I'm a new Service Facilitator and want to learn more.

My Consumer is new to Consumer-Directed services.

My Consumer is transitioning from another F/EA.

I want to manage my agency information in CDVA’s system.

I want to see the status of my Consumers’ paperwork.

I'm an Employer of Record/Personal Representative.

I'm an Attendant.

I'm a Service Facilitator.