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Service Facilitator Quick Facts

Service Facilitator Quick Facts

Welcome to Quick Facts—your go-to spot for helpful reminders and updates. Each month, we’ll add new tips to support you in your work as a Service Facilitator.

Quick Facts

Direct My Care Web Portal – How To View My Client

Monthly Friendly Reminders

July 2025

June 2025

Consumer Direct Care Network Virginia

300 Arboretum Place, Suite 410
Richmond, VA 23236

IF YOU NEED SITE ACCESSIBILITY SUPPORT, PLEASE CONTACT 888-532-1907.


To better serve you, we have direct phone numbers for Aetna, Sentara Health Plans, DMAS, Kaiser, and Humana members.

 Aetna: 888-444-2418  Sentara Health Plans: 888-444-2419  DMAS: 888-444-8182  Kaiser: 888-592-4341  Humana: 888-665-9781

 877-747-7764  CONTACT US  VISIT CARE NETWORK


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