Virginia's Consumer-Directed Services Program

What is the purpose of the Virginia CDS Program?
The CDS program is designed to allow people needing long-term care to received authorized services in their home or community. The program allows those individuals to determine the services they will receive and select who will provide them according to their Service Plan and authorization.

How does this program work?
An attendant provides authorized services to a participant of the Virginia Consumer-Directed Services Program. The Employer of Record (EOR) is the person who employs the attendants. The EOR may be the Participant or a different person selected by the Participant.

The Fiscal/Employer Agent (F/EA) Transition

In some instances, you may need to or choice to transfer from another F/EA to CDCN. In those situations, transition paperwork is required for both the EOR and the attendant. Required forms are accessible online at:
CDCN’s website at:

Whom do I contact if I have questions regarding EOR or Attendant paperwork?
Please email or contact CDCN’s Customer Service Center at (888) 444-8182.