Yes. To be compliant with the 21st century CURES act EVV requirements, time must be captured in real time at the beginning of each shift and at the end of each shift.

Yes, you can start the shift in the community when you are using the Mobile App, which is the preferred and most flexible EVV method. Services can begin in the home or community just like they are started in the community now.

Less than 100 MBs per month. The app does not need to run continuously and pull data while you work.

The mobile app is free to download.

You will need to push ‘no’ on the mobile app that you are not able to get the attendant/EOR signature. The time will then be sent to the CDCN web portal and the EOR will need to review and approve the time on the Web Portal.

Time can be submitted using the CellTrak IVR using the consumer’s landline phone. Shifts will need to be approved by the EOR through the IVR or the Web Portal.

An adjustment to the shift will need to be made on the CDCN web portal by the attendant and submitted to the EOR for approval. The EOR will need to review and approve the time on the web portal. Manual time entries will be monitored by DMAS and the MCOs. Continued noncompliance may result in disenrollment from the CD program.

The missing shift will need to be entered on the CDCN web portal by the attendant and submitted to the EOR for approval. The EOR will need to review and approve the time on the web portal.

Once your phone is charged, click finish to end the shift. On the mobile app, choose ‘yes’ when asked ‘does this activity require any adjustments by the office. The time will be sent to the CDCN web portal where the attendant can make the necessary corrections and submit to the EOR for review and approval.

If you are unable to use the CellTrak Mobile App or IVR, the missing shift will need to be entered on the CDCN web portal by the attendant and submitted to the EOR for approval.

The Attendant needs to start/stop the shift like normal when they are able. An adjustment to the shift will need to be made on the CDCN web portal by the attendant and submitted to the EOR for approval.