Payment & W-2s FAQ

Pay Group
CDCN will continue the same payroll cycles for all current attendants.

How is pay issued?
Pay is issued as a direct deposit to the bank account of choice or through a US Bank Focus Card.

How often is pay processed?
Pay is processed every other Friday depending on your pay group.  The payroll calendar is posted on our website at

Whom do I contact if I have questions regarding my pay?
Please contact CDCN’s Customer Service Center at (888) 444-8182.

Who will issue my 2018 W-2?
PPL will process W-2’s for any wages/pay issued in 2018.  Consumer Direct will issue W-2’s for wages paid in 2019.