Consumer Direct Care Network Virginia Customer Service will be unavailable on the following days:
- Thursday, November 26, 2020 (Thanksgiving)
- Saturday, November 28, 2020
- Friday, December 25, 2020 (Christmas)
- Saturday, December 26, 2020
- Friday, January 1, 2021 (New Year’s Day)
- Saturday, January 2, 2021
Payroll IVR
Payroll IVR will remain available to use during the office closures. The Payroll IVR is a self-service option you can use by calling 888.444.8182. Employers can access hours submitted and respite amounts. Attendants can access pay amounts and hours submitted.