We will soon launch a new and improved Electronic Visit Verification (EVV) mobile app. The new EVV mobile app will be CareAttend. CareAttend will replace CellTrak.
CareAttend is more user friendly. With the new app, it is easy to start, end, and approve shifts.
Watch your inbox! We will notify you when the new app is available. We will also share details on how to get set up with the new app.
What You Need to Know
How can I prepare for these changes?
At this time, no action is required. We will share next steps soon.
When will this change happen?
CareAttend will replace CellTrak on January 1, 2025.
Will I gain access to CareAttend prior to January 1, 2025?
Yes. You will gain access to CareAttend on October 15, 2024.
Who needs to use CareAttend?
All non live-in Attendants must use CareAttend to clock in and out. The Participant or their Employer of Record must use the app to approve time. EVV is required by the 21st Century Cures Act.
Will there be trainings?
Yes. We will host trainings. Stay tuned for more information.
Will there be training materials?
Yes. We will post training materials on our website. Once available, we will let you know.